The Varachha Co-operative Bank in Surat Trusts Matrix for its Daily Communication Needs!

Matrix Comsec is the worldwide leader of Telecom and Security solutions delivering cutting-edge, industry specific solutions. Matrix recently provided a communication solution to the Banking Giant – The Varachha Co-operative Bank Ltd. seeking connectivity with its 18 branch offices across the Surat city. The customer required a solution for instant reach with its office employees, reduced communication cost and enhanced productivity. The case details are as follows: –

Challenges:

  • Connect 18 Branch Offices across the City for Inter-branch Calling
  • Huge Communication Overhead for Branch-to-Branch Calling using PSTN
  • Improving Customer Service over a Phone Call
  • Manage Multi-location Communication Centrally

Solution:

Head Office: – ETERNITY GE12S with 65+ Extension

Branch Offices: – ETERNITY PE6SP with 15+ Extension

  • Connected Branch Offices with Peer-to-Peer IP Telephony
  • Bypassed PSTN Toll Charges for Outbound Trunk Calling
  • Enhanced Customer Experience using latest Telephony Features
  • Web based Management

Results:

  • Seamless Communication between 18 Branch Offices
  • Reduced Telecommunication Cost by 60%
  • Enhanced Customer Experience over Phone
  • Convenience Delivered with Plug-n-Play Operations


“Matrix Banking solution helped many Banking Giants in connecting multiple locations and reducing communication cost across the globe. Matrix, with its State-of-the-art solutions, has caught attention of many people worldwide and is continually growing day by day”, added SagarGosalia, Sr. VP Sales & Marketing.

For further information :

Email at – Customer.Care@MatrixComSec.com 

Call on – +91 9998755555

Website – www.MatrixTelesol.com

About Matrix

Established in 1991, Matrix is a leader in Telecom and Security solutions for modern businesses and enterprises. An innovative, technology driven and customer focused organization; Matrix is committed to keep pace with the revolutions in the telecom and security industries. With more than 40% of its human resources dedicated to the development of new products, Matrix has launched cutting-edge products like Video Surveillance solutions, Access Control, Time-Attendance, IP-PBX, Universal Gateways, Terminals, Convergence solution, VoIP Gateways and GSM Gateways. These solutions are feature-rich, reliable and conform to the international standards. Having global foot-prints in Asia, Europe, North America, South America and Africa through an extensive network of more than 500 channel partners, Matrix ensures that the products serve the needs of its customers faster and longer. Matrix has gained trust and admiration of customers representing the entire spectrum of industries. Matrix has won many international awards for its innovative products.

Seamless, Reduced, Enhanced, Connect,